Urban Driving Range, S.L., with registered address at Calle Entença, 259, 5th Floor, Door 3, 08029 Barcelona, Spain, and Tax ID (CIF) B75887877, informs users of its website about its policy regarding the processing and protection of personal data of users and clients that may be collected through browsing or contracting services via its website, physical facilities, or through the use of its technological services (such as simulators or mobile applications).
We recommend reading this Policy carefully before providing us with your personal data.
1. DATA CONTROLLER IDENTIFICATION
The controller responsible for processing personal data collected through this website and other means is:
Controller: Urban Driving Range, S.L.
Tax ID (CIF): B75887877
Address: Calle Entença, 259 – 5th Floor, Door 3, 08029 Barcelona, Spain
Contact email: info@urbandrivingrange.com
2. INFORMATION WE COLLECT
We may collect the following personal information:
- Full name
- Email address
- Telephone number
- Postal address
- Date of birth
- Payment information (processed via secure gateway; no banking data is stored)
- Information collected through cookies (for more details, see our Cookies Policy)
- IP address, browser type, operating system, and browsing behaviour
We may also collect additional information when users:
- Register for activities, tournaments, or classes
- Make online purchases or bookings
- Participate in competitions, surveys, or other promotional actions
- Communicate with us via email, web forms, or social media
3. PURPOSES OF DATA PROCESSING
Personal data provided will be used for the following purposes:
- Managing reservations and purchases made online or in our facilities
- Facilitating access to and use of our facilities and technologies (such as simulators)
- Responding to user inquiries, requests, and communications
- Sending commercial or informational communications, if consent has been given
- Analysing browsing behaviour to improve our services
- Complying with applicable legal obligations
Legal basis for processing:
- Consent of the data subject
- Execution of a contract
- Compliance with legal obligations
- Legitimate interest in improving our services and customer support
4. DATA RETENTION
Personal data will be retained while there is a commercial or contractual relationship with the user, as long as necessary to fulfil the purpose for which it was collected, or for the periods legally required.
5. DATA SHARING WITH THIRD PARTIES
Urban Driving Range will not sell or share your personal data with third parties, except in the following cases:
- To comply with legal obligations or at the request of public authorities
- With service providers acting on our behalf (e.g., marketing tools, booking systems, or payment terminals), under confidentiality agreements
- In the event of a merger, acquisition, or corporate restructuring, your data may be transferred in accordance with applicable regulations
At no time will your personal data be sold to third parties.
6. INTERNATIONAL DATA TRANSFERS
In the case of international data transfers (outside the European Economic Area), Urban Driving Range will ensure that the recipient provides an adequate level of protection through standard contractual clauses approved by the European Commission or equivalent mechanisms.
7. SECURITY MEASURES
Urban Driving Range implements appropriate technical and organisational measures to ensure the security of personal data and to prevent alteration, loss, unauthorised processing, or access.
8.USER RIGHTS
You may exercise the following rights at any time:
- Acceder a sus datos personales
- Rectificar los datos inexactos o incompletos
- Solicitar la supresión de sus datos (derecho al olvido)
- Solicitar la limitación del tratamiento
- Oponerse al tratamiento de sus datos
- Solicitar la portabilidad de los datos
To exercise these rights, please submit a written request, including a copy of your ID or equivalent document, to the email: info@urbandrivingrange.com or by postal mail to the address above.
If you do not receive a satisfactory response, you may contact the Spanish Data Protection Agency (www.aepd.es) to file a complaint.
9. CHANGES TO THE PRIVACY POLICY
Urban Driving Range reserves the right to modify this Policy to adapt it to new legislation or case law. In such cases, changes will be announced on this page with reasonable notice before implementation.
10. CONTACT
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:
Email: info@urbandrivingrange.com
Last updated: 20 May 2025
